Service solutions

Stefanini provides the technical expertise that underpins ConexusCare’s service excellence. As a global provider of eHealth services for the pharmaceutical and biotech industries, Stefanini improves the quality, delivery and efficiency of healthcare provision.

From a patient perspective, 24/7 support is provided in 32 languages to assist in the use of digital medical devices. And
expert coordination of eClinical support services allows pharmaceutical and healthcare organisations to focus on the bigger picture instead of day-to-day operations.

  • Medical device support services (including end-user training and troubleshooting)
  • Multilingual eHealth call centre (patient enrolment, information, randomisation)
  • Supply chain management/logistics support (for shipping digital devices)